Many of you will remember the days when making calls over the internet was something of a chore – crackly distorted conversations which used to cut out intermittently. Thankfully, we've come a long way since.

One Lumison customer that is working successfully to get small and medium-sized businesses onto VoIP is Virtual Desk. Director Mark Dickie explains: "Small businesses rarely have a dedicated IT expert, their infrastructure is often ad hoc and they still rely on old fashioned copper lines for their telephony."

"We make customers less dependent on analogue systems. So rather than them having to wait for extra copper or digital lines to be installed, we route their calls and voice data over Lumison’s SIP trunking product and host our servers in their datacentre, enabling us to provide a tailor-made internet-based solution on top of a reliable network.”

"To date we've not had a single outage,” added Mark. “The multiple routes Lumison have, coupled with the 24 hour customer service means I have the confidence our customers' business continuity is in safe hands."

For all your VoIP and hosting needs why not visit the Lumison website.