SDSL

For larger offices, needing to use symmetric applications such as Voice over IP or remote access technologies such as VPN, Lumison SDSL is the choice for you. Featuring a business-class SLA, and premium support response times, our approach to service delivery for SDSL is aimed at the demanding small to medium sized business.

  • Unlimited, symmetric broadband internet access (up to 2Mbps)
  • Business-class, 1-hour Service Level Agreement
  • Customer support there for you 24 x 7.
  • High performance network, with guaranteed bandwidth options
  • Free virus scanned and spam filtered email.
  • Free Email forwarding and auto-responders (for when you are away)
  • Up to five domains hosted on our resilient web and email platform
  • Managed Cisco firewall router options, fully supported night and day
  • Secure remote access options using the latest Cisco VPN
  • Automated line monitoring 24 x 7 in the event of line faults or technical problems.

What do I get?

The SDSL service provides a cost-effective alternative to a traditional leased line, ideal for medium sized offices. The service includes:

  • Symmetric DSL (SDSL) service with line speed up to 2Mb/s for both uploads and downloads
  • Contention ratios from National 10:1 all the way down to Metro 5:1 and Corporate 1:1 options providing guaranteed bandwidth on our network
  • Domain-wide POP email account
  • Routed IP network
  • 50Mb web space with CGI / PHP / ASP scripting support
  • Email virus and spam filtering
  • Backup ISDN connection available
  • Unlimited internet use
  • Technical support available 24x7
  • End-to-end Quality of Service and packet prioritisation on our network for Voice and Video applications

Terms of service

  • Annual contract terms
  • Line speeds may vary according to the distance of your office from the local exchange
  • Typically 20 working day installation lead times
  • ecobilling (email) or paper invoicing options
  • Extended payment terms if on Direct Debit